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Additional Features in the MERGEPORT Controller

Learn about the advanced control settings in the MERGEPORT Controller, including optimized POS communication and temporary online shop closing.

Topic
Controller & devices
Last reviewed

The MERGEPORT Controller offers several additional control features for managing order flow.

Optimized POS Communication (if supported)

Enables “Long Polling” for POS integration.

  • Requirement: The POS system must support this feature (currently only Xenia).
  • Benefits: Faster and more efficient communication between MERGEPORT and the POS.

Online Orders Active

This option is located directly in a restaurant’s order overview and is enabled by default.

Controller order overview with New, In Progress and Done columns
“Online-Bestellungen aktiv” (Online Orders Active) is at the bottom of the overview, beside the default preparation time. Example with fictional orders.
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When deactivated, we inform connected delivery platforms (currently Wolt and Uber Eats) that the restaurant’s online shop is temporarily closed.